Privacy Policy for Aspen Saunas

Effective Date: February 12, 2025

At Aspen Saunas, we are committed to protecting your privacy and ensuring a safe online experience. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our products and services.

1. Information We Collect

We collect various types of information, including:

  • Personal Information: When you make a purchase, sign up for our newsletter, or fill out forms on our site, we may collect personal details such as your name, email address, shipping address, and payment information.

  • Usage Data: We gather information about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior on our site.

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill orders

  • Improve our website and services

  • Communicate with you about your orders, products, promotions, or services

  • Personalize your experience on our website

  • Respond to customer inquiries and provide customer support

  • Comply with legal obligations

3. How We Protect Your Information

We take the protection of your personal data seriously. We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and regular security updates. However, no data transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We may share your personal information with third-party service providers who assist us with business operations, such as payment processing, order fulfillment, and marketing. These providers are required to keep your information confidential and are not permitted to use it for any other purpose.

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us

  • Opt out of receiving promotional emails by clicking the "unsubscribe" link in any email we send you

  • Manage your cookie preferences through your browser settings

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will become effective when posted.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Aspen Saunas
Lopemede Farm, Thame Road, Thame OX9 3SH
Email: hello@aspensaunas.com
Phone: 07474306228